Privacy Policy

Privacy policy

EFFECTIVE DATE:

LAST UPDATED: 5/24/2017

Robolink (“Company,” “us,” “our,” and/or “we”) is concerned about privacy issues and wants you to be familiar with how we collect, use and disclose information. This Privacy Policy describes our practices in connection with information that we collect through the site located at www.robolink.com (the “Site”). By providing Personal Information to us or using the Site, you agree to the terms and conditions of this Privacy Policy.

Our site is for use by both children and adults. Please refer to the children’s section of this for more information.

Children’s Privacy

We collect a date of birth from children to provide the appropriate experience, a parent email address and the child’s initials to notify you that your child wishes to use the site along with a password. We also provide a username for login purposes.

Parents must opt in to their own account in order to permission their child’s use and to connect to their child’s account. The Site permits a child to type in responses to questions in open text fields and take pictures and video to record that an action was completed, both of which may constitute Personal Information when a child chooses to submit either. In addition, a child may respond to multiple choice questions and record the date a process was finished. Only the child’s parent can view the information submitted by a child.

We may use a child’s Personal Information:

  • to permit him or her to use the Site’s various functionalities.
  • to respond to his or her inquiries.
  • to personalize the child’s experience on the Site, such as by presenting projects and products tailored to him or her.
  • for our business purposes, such as data analysis, audits, developing new products and services, enhancing our website, improving our services, identifying usage trends and determining the effectiveness of our promotional campaigns.

A child’s Personal Information may be disclosed:

  • to our third party service providers Robolink, Inc., Google Analytics and Amazon, who provide services such as website hosting, data analysis, infrastructure provision, IT services, customer service, email delivery services, auditing services and other similar services, to enable them to provide services. These providers do not share user information with any other third parties
  • to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings). Any such transfer will require the receiver to uphold this privacy policy.

In addition, we may use or disclose a child’s Personal Information as we believe to be necessary or appropriate: (a) under applicable law, including laws outside the child’s country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside the child’s country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, the child or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

If you would like to review the Personal Information your child has provided to us, or if you would like to ask us to cease collecting Personal Information from your child, make no further use of the Personal Information we have collected from your child, or delete the Personal Information we have already collected from him or her, you may contact us at [privacy email]. In your request, please include your name, your child’s name and your email address, and specify clearly the action you would like us to take. We will try to comply with your request as soon as reasonably practicable.

Educators

A school may sign up a classroom and a teacher may add a child by creating a username and password and providing age, gender, grade and first name, first initial of last name. The child’s information is not public and is not shared with any third parties or with anyone outside of the school context.

If a school or teacher wishes to publish a child’s creations with the community or outside of the classroom we will seek full verifiable consent from the parent. A parent can review the information about their child at any time by contacting us at [privacy email].

Students who are 13 years or older can sign up with their own email address and join a class using a class name provided by a teacher.

Third Parties

To help us provide you with the best service we work with a third party analytics provider called Google Analytics. This company helps us to understand your use of the site and apps. This information is for internal use only and can’t be shared. It’s just for us to help us improve our services for you. For more information please see their privacy policy at http://www.google.com/intl/en/policies/privacy/. To help us host information and deliver emails we use Amazon. Amazon does not access our user information and does not share it with any other third parties. For more information on this service please see their privacy policy here: https://aws.amazon.com/privacy/. To provide this platform to our users, we license it from Workbench. Workbench hosts the Site, including information collected from users. The collection and use of information on this Site is subject to Workbench’s Privacy Policy.

General Privacy Policy

Personal information

Personal information we collect from users 13 or older

“Personal Information” is information that identifies you as an individual, such as:

  • Name
  • Postal address
  • Telephone number
  • Email address
  • Credit card information
  • Social media log-in information
  • Date of Birth

In order to create an account on www.robolink.com/basecamp we collect an email address and password. We may ask you to provide information about your child in order to create an account for them. This includes an image of your child and their age. This information can only be seen by you on your logged in account.

We may permit you to sign into the Site through your social media account. If you choose to do so, we receive your profile information and other information you have chosen to make public on your social media account. This could include, for example, your email address, name, picture, gender, user ID and list of friends.

We may combine your Personal Information with information that we receive from and about you, online and offline, including from third parties.

We may use your email address to give you updates about the site, its features, and content. There will be an opt-out button in those emails that will prevent you from receiving them in the future. At any time you can opt back in by sending an email to info@robolink.com.

How we use personal information

We may use Personal Information:

  • to respond to your inquiries and fulfill your requests, such as to send you newsletters.
  • to send you important information regarding the Site, changes to our terms, conditions and policies and other administrative information.
  • to send you marketing communications that we believe may be of interest to you.
  • to personalize your experience on the Site, such as by presenting projects and products tailored to you.
  • to allow you to participate in sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have rules, which could contain additional information about how we use and disclose your Personal Information, so we suggest that you read the rules carefully.
  • for our business purposes, such as data analysis, audits, developing new products and services, enhancing our website, improving our services, identifying usage trends and determining the effectiveness of our promotional campaigns.
  • as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

How personal information is disclosed

Your Personal Information may be disclosed:

  • to our third party service providers who provide services such as website hosting, data analysis, infrastructure provision, IT services, customer service, email delivery services, auditing services and other similar services, to enable them to provide services.
  • by you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials. Please note that any information you post or disclose through these services will become public and may be available to visitors to the Site and to the general public. We urge you to be very careful when deciding to disclose your Personal Information, or any other information, on the Site.
  • to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
  • as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

Other information

Other information we collect

“Other Information” is any information that does not reveal your specific identity or does not directly relate to an individual, such as:

  • Browser information
  • Information collected through cookies, pixel tags and other technologies
  • Demographic information and other information provided by you
  • Aggregated information

How we collect other information

We and our third party service providers may collect Other Information in a variety of ways, including:

Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version and Internet browser type and version. We use this information to ensure that our Site functions properly.

Using cookies: Cookies are pieces of information stored directly on the computer that you are using. Cookies allow us to collect information such as browser type, time spent on the Site, pages visited and language preferences. We and our service providers use the information for security purposes, to facilitate navigation, to display information more effectively, and to personalize your experience while visiting the Site, as well as for online tracking purposes. We also use cookies to gather statistical information about the usage of the Site in order to continually improve its design and functionality, understand how customers use it and to assist us with resolving questions about it. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to decline the use of cookies. If you choose to decline cookies, some or all of the features, functionality and promotions available through the Site may not be available to you.

Using pixel tags and similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some Site pages and HTML-formatted email messages to, among other things, track the actions of Site users and email recipients, measure the success of our marketing campaigns and compile statistics about Site usage and response rates.

IP Address: Your “IP Address” is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP). An IP Address is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. We use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and administering the Site.

From you: Information such as your location, as well as other information, such as your preferred means of communication, is collected when you voluntarily provide this information. Unless combined with Personal Information, this information does not personally identify you.

By aggregating information: Aggregated Personal Information does not personally identify you (for example, we may aggregate Personal Information to calculate the percentage of our users who have a particular telephone area code).

How we use and disclose other information

We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then, in addition to the uses listed in the “How We Collect Other Information” section above, we may use and disclose Other Information for all the purposes for which we use and disclose Personal Information.

In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.

Third party sites

We may include links to third parties from the website or services. We are are not responsible for these companies and because we have a link doesn’t mean we endorse them. Your use of our services may be subject to the terms and conditions and privacy policies of other services that we don’t control such as mobile app stores, mobile software platforms or payment processors. Please be sure to check their privacy policies if you decide to visit them.

Please note that if a parent posts personal information about themselves on our social media pages, in addition to being collected, this data is made public for others to see. The parent is responsible for disclosing this data.

Security

We use reasonable organizational, technical and administrative measures to protect Personal Information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contacting Us” section below.

Choices and access

Your choices regarding our use of your personal information

You may opt out from receiving marketing emails from us. If you no longer want to receive update emails from us, you may opt out of receiving them by following the instructions contained in each such email. If you opt out of receiving marketing messages from us, we may still send you important administrative messages.

How you can access, change or suppress your personal information

If you would like to review, correct, update, suppress, delete or otherwise limit our use of the Personal Information you have provided to us, you may contact us by writing to: [street address for privacy request]. In your request, please make clear what information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. We will try to comply with your request as soon as reasonably practicable.

Retention period

We will retain your personal information for the period necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or allowed by law.

Jurisdictional issues

The Site is controlled and operated from the United States and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States.

Cross-border transfer

Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using our Site you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than in your country.

Licensing the Workbench platform

All user information is collected and hosted by Workbench on Workbench servers.

The collection and use of information on this Site is subject to Workbench’s Privacy Policy.

Updates to this privacy policy

We may change this Privacy Policy. The “Last Updated” legend above indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Site. Your use of the Site following these changes means that you accept the revised Privacy Policy.

If material changes are made, we will notify you at this site and will not make new use of your previous collected data without your explicit consent. If we have your email address on file we will notify you of any material changes via email.

Notice to California Residents:

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by certain members of Company to third parties for the third parties’ direct marketing purposes. With respect to these entities, this Privacy Policy applies only to their activities within the State of California. To make such a request, please contact us through the information listed below.

Contacting us

If you have any questions about this Privacy Policy, please contact us at info@robolink.com, (858) 876-5123 or write to us at: Robolink, 5677 Oberlin Dr #100, San Diego, CA 92121. Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.